Doxie scans your paper, photos, and receipts anywhere – no computer required.
This web-based guide serves as a complete reference for using Doxie Go. To learn more, click a section on the left. If this is your first time using Doxie, read each section to learn about all of your new scanner’s features.
Happy scanning!
Peel off Doxie’s protective wrap and tape.
Download and install the Doxie app at: www.getdoxie.com/start
When prompted, connect Doxie to your computer to charge the battery with the included USB cable. Doxie’s power light turns orange when charging, and turns off when fully charged and ready for use.
Calibrate Doxie before your first scan – unplug Doxie from your computer, press and hold the power button for a moment to turn it on, then insert the calibration sheet face up.
Doxie has a built-in battery, so you can scan anywhere, without a computer. Scans are stored in memory until you download them.
Unplug Doxie from your computer, then press and hold the power button for a moment. The power light will blink while Doxie starts up. Once the power light stops blinking, you’re ready to scan.
Doxie scans to its built-in memory by default. If you’d prefer to scan to an SD card or USB flash drive, insert the card or USB flash drive in the appropriate slot on the back of the scanner before scanning.
Doxie automatically scans in color. Tap the power button briefly to change between 300 dpi (green) and 600 dpi (orange) scanning. Scanning at 300 dpi is fine for most purposes; 600 dpi is higher quality, but much slower, and results in substantially larger file sizes.
Insert your document or photo, face up, and aligned to the left of the paper slot. Adjust the paper guide to ensure your paper feeds straight. Scan related or unrelated documents – the included software will help you organize and stack them later. To scan the back of a page, just flip it over and insert it again.
Don’t scan with Doxie connected to your computer; always unplug Doxie before you start scanning. Otherwise, Doxie will connect to your computer between scans, which slows things down.
If your paper is wrinkled or curled and you have trouble scanning, turn your document around, inserting the bottom of the document first (but still facing up). You can flip it later on your computer.
Use Doxie’s included scanning sleeve to scan your old or glossy photos. Insert barcode side first.
If Doxie gets jammed or stuck, wait until Doxie stops trying to scan, then push the power button. The paper will be returned to you. Flatten your sheet and try scanning again.
When you’re ready to save and share your scans, connect Doxie to your PC or Mac. Be sure you’ve installed Doxie’s software first, available at www.getdoxie.com/start for PC and Mac.
Doxie’s software copies the documents and photos you’ve scanned from your scanner or removable media, then makes it easy to organize, stack, save, and share your scans. Doxie’s software offers a range of functionality including automatic image optimization, PDF creation, saving to local and cloud apps (like Photoshop, iPhoto, Google Docs, and Evernote), and much more.
Using Other Software
We recommend using Doxie’s included software with your scanner. If you don’t install or configure Doxie’s software, Doxie may be seen by photo management apps like iPhoto, Photo Viewer, or Image Capture – these apps will see Doxie as a digital camera, and scanned images as JPEG files. You can use Doxie this way, but we recommend using Doxie’s software for the best image quality and full range of Doxie features.
Doxie’s app is simple – the software imports your scans, then allows you to view, staple, rotate, and adjust your scans. When you’re done, use the Save, Staple, and Cloud buttons to get your scans out of Doxie and into your apps.
Your computer may prompt you for an action when Doxie is connected. Always specify Doxie’s software as the application to manage your scans.
Think of Doxie’s main window as like an inbox for your scans – after import, scans land here for you to staple and send on their way.
If you’ve scanned a multi-page document, use the Staple button to create a stack of scans. This turns multiple scans into a “stack” that, when exported as a PDF file, will create a single, multi-page PDF. If you make a mistake, or wish to re-order your scans, Unstaple with the same button.
Scans come with a default name. Double click any file name to change it.
You can re-order scans by dragging them around. If you need to re-order scans that you intend to staple, put them in order first, then staple them.
Adjusting scans is generally unnecessary – Doxie automatically optimizes your scans on import. However, if you wish to manually adjust image settings, select the scan then select Scans > Adjustments… from the menu bar.
Once your scans are imported, stapled, and any adjustments are made, you can move scans out of the Doxie software and into files or apps. Select one or more scans or stapled scans, then click the Save, Send, and Cloud buttons at the bottom right.
It’s up you to decide what you want to do with your scans – everyone has a different approach. Here’s some recommendations if you’re not sure what you’d like to do:
To save your scan to a file on your computer without sending it to any particular local or cloud app, use the Save button and select a format.
| Format | Description |
|---|---|
| The industry standard file format for documents. Use PDFs with Adobe Acrobat or Preview (Mac). | |
| PDF w/OCR | Creates a searchable PDF with Optical Character Recognition (OCR) technology. See Preferences for options. |
| JPEG | A compressed file format for photos, commonly used by digital cameras. |
| PNG | A lossless file format for graphics. Use PNG if you want to retain the full quality of the image for editing. |
To send a scan to a local app (like Evernote, iPhoto, Acrobat, and Picasa), use the Send button. Doxie will save your image then open it in the selected app.
You can select multiple scans by holding shift or command/alt. This makes it easy to, for example, send a bunch of photos at once to iPhoto or Picasa, or send a series of documents to Evernote.
Doxie automatically finds popular local apps for documents and images installed on your computer. You can customize the list in Preferences.
To send your scans to “the cloud” – that is, to popular online services for archiving and sharing your digital media – use the Cloud button.
Doxie supports services like Dropbox, Google Docs, and Flickr. Many cloud apps are free, while others offer premium levels of service for paying customers. Each service has its own advantages and disadvantages – explore to find the ones that are right for you.
By default, nothing will appear in this menu. Add cloud apps in Preferences, then they’ll appear in the menu.
After you use Save, Send, or Cloud, your scan or stack earns a green checkmark badge. This indicates you’ve sent the scan to one or more places with the Save, Send, and/or Cloud buttons – so, presumably, it’s safe to delete the scan from the Doxie software.
You don’t need to delete sent scans – it’s up to you – but you’ll be prompted to delete them when you quit. If you do not, the scans will be retained for the next time you open the Doxie software.
Customize software options by selecting Doxie > Preferences (Mac) or Edit > Preferences (Windows) from the the menu.
A list of local apps that appear when you click the Send button in the main window. Doxie automatically looks for popular apps when it first opens. You can customize the list by adding and removing apps.
Use the Format popup to choose the file format that’s used for sending to that app.
Configure the cloud apps you use, and they’ll appear in the Cloud button in Doxie’s main window.
Doxie Cloud is Apparent’s free service for sharing documents and photos. Doxie Cloud turns your documents into a private URL you can share with others.
Doxie works with Apple’s iPad Camera Connection Kit to copy scans from Doxie's SD card to your computer.
Note, Doxie isn’t designed to be connected to iPad with Apple’s USB adapter. iPad does not provide enough power for Doxie to connect directly – instead, use an SD card to copy your scans.
In addition to built-in memory, Doxie also offers SD card and USB flash drive connections. If you insert one of these, Doxie will write new scans to the external storage device, instead of to its internal memory.
SD cards and USB flash drives must be formatted as MS-DOS (FAT) format. Make sure there’s enough space for your scans, and that the storage device is firmly inserted.
When you’re finished scanning, take out the storage device and insert it into your computer. If your computer doesn’t have an SD card slot, you can connect Doxie via USB and use your scanner as an SD card reader, but this won’t be as fast – a built-in SD card reader can read data much than Doxie itself can..
Doxie Go gains wireless capabilities when equipped with an optional wireless SD card. Wireless SD cards fit in your Doxie’s SD card slot, and doubles as a memory card and Wi-Fi access point.
Best of all, Doxie's software automatically picks up new scans and imports them into the Doxie app on your computer.
Ready to set up? Read the Wi-Fi Card Setup Guide.
Doxie doesn’t like it rough. Treat Doxie with care.
Use a soft, dry cloth to clean Doxie’s exterior. Never use alcohol or an abrasive substance.
If your scans are showing lines, black dots, or other quality issues, it’s time to clean Doxie. Insert the included cleaning tool from the back of the scanner, then slowly move the tool back and forth across the entire width of the slot a few times. For an especially dirty Doxie, use compressed air. Calibrate Doxie before your first scan – unplug Doxie from your computer, then turn it on and insert the calibration sheet face up.
Never attempt to open or repair Doxie yourself. Contact Apparent Technical Support for assistance.
Doxie has two lights – a power light, which tells you about Doxie’s battery, and a status light, which tells you the current status of the scanner.
The power light indicates the status of the built-in battery. It’s the round light on Doxie’s button.
No status. If Doxie is off and plugged in, the battery is fully charged.
Doxie is charging and/or receiving power via USB.
Doxie’s battery is low. Plug in Doxie to charge soon.
Doxie is busy (turning on, saving a scan, etc.)
The status light indicates the status of the scanner. It’s the wide rectangular light below the power button. The color indicates the scan resolution; the blinking pattern indicates that Doxie is busy or reporting an error.
Doxie is on and ready to scan. Green means 300 dpi, the default resolution. Tap to change.
Doxie is on and ready to scan. Orange means 600 dpi, which is higher quality than 300 dpi, but much slower, and results in much larger file sizes. Tap to change.
Doxie, or your computer, is reading from or writing to memory.
Doxie is reporting an error condition.
If you were scanning, there’s likely a paper jam. Wait until the scanner stops trying to scan, then press the power button. The paper will be returned to you. Flatten your sheet, adjust the paper guide, then try scanning again.
There may be a memory problem – the memory card may be full, locked, or not properly formatted, or the internal memory may be full. Clear the card and try again.
Doxie may need to be cleaned and re-calibrated.
If you still can’t clear the error, insert a straightened paper clip into the small hole on the underside of your scanner to reset your scanner.
If Doxie stops responding to pushing the button and appears to "freeze," insert a straightened paper clip into the small hole on the underside of your scanner to reset your scanner. No scans will be lost.
Even Doxie needs an occasional checkup. If you’re having difficulty, select Diagnose Doxie from the Doxie menu and follow the steps.
We’re here to help. If you’re still having trouble after using Doxie Diagnostics, contact Doxie Customer Care for expert assistance.
Doxie Go © Apparent Corporation. Doxie is our registered trademark. Part # DX200.
Other trademarks are the property of their respective owners – no endorsements by third party trademark or copyright holders are implied.
Powered by ABBYY FineReader technology, used under license; ABBYY and FineReader are registered trademarks.
DynaPDF © DynaForms GmbH, used under license.
Sound effects © 2011 SoundRangers, Inc.
Thanks to Freeverse; audio © 2011
1. Limited Warranty
(a) DOXIE HARDWARE. APPARENT CORPORATION warrants this Doxie Document Scanner (“Doxie Hardware”) against defects in material and workmanship under normal use and service for 1 year from the original date of purchase. APPARENT CORPORATION, at its option, shall repair or replace the defective Doxie Hardware covered by this warranty. Please retain dated sales information as evidence of the date of purchase. You will need it, along with a Return Authorization Number (RMA) for any warranty service.
In order to keep the Warranty in effect for the Doxie Hardware, the Doxie Hardware must have been handled and used as prescribed in the instructions included with the Doxie Hardware. THIS WARRANTY DOES NOT COVER ANY DAMAGE DUE TO ACCIDENT, MISUSE, ABUSE, OR NEGLIGENCE. THIS WARRANTY IS ONLY VALID IF THIS DOXIE HARDWARE IS USED WITH THE COMPUTER, SYSTEM, AND HARDWARE/SOFTWARE IDENTIFIED ON THE BOX, INSTRUCTIONS, OR ACCOMPANYING DOCUMENTS. (Please check product information, documents or contact technical support for more information).
Repair or replacement, as provided under this warranty, is your exclusive remedy arising out of defective Doxie Hardware. APPARENT CORPORATION shall not be liable for incidental or consequential damages. Implied warranties of merchantability and fitness for a particular purpose for this Doxie Hardware are limited in duration to the duration of this warranty.
DOXIE SOFTWARE. ALL DOXIE SOFTWARE AVAILABLE TO YOU IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU.
(b) APPARENT CORPORATION OR ANY OF ITS SUBSIDIARIES AND AFFILIATES DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE. ALL DOXIE SOFTWARE, ITS FEATURES, FUNCTIONALITY, AND UPGRADES (WHEN AVAILABLE) ARE SUBJECT TO CHANGE WITHOUT NOTIFICATION TO YOU, INCLUDING THE POSSIBILITY OF THE ELIMINATION OF CERTAIN FEATURES AND FUNCTIONS.
2. Limited Remedies
IN NO EVENT WILL APPARENT CORPORATION OR ANY OF ITS SUBSIDIARIES OR AFFILIATES BE LIABLE TO YOU FOR ANY DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE DOXIE HARDWARE OR DOXIE SOFTWARE EVEN IF APPARENT CORPORATION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY OTHER PARTY.
3. Built-In Battery
Doxie Go has a built-in, rechargeable lithium-ion battery. Like laptop batteries, lithium-ion batteries have a large but finite number of charge cycles.